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We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

United Auto Exchange is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

Customer Lobby
64 Reviews
5 out of 5 stars
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Bj M., Arlington Heights, IL 03 Jun 2017
Although I couldn't get a deal put together, the sales team and management was a pleasure to deal with. The communication was quick and professional unlike other dealers I have dealt with in the past . They went out of their way to try and get me the car of my dreams, just financially I couldn't do Go and see RJ if anyone!!!! Show more
5 rate
Chris M., Glendale Heights, IL 13 May 2017
Great service and willingness to work on repairs / negotiate a deal before closing. Taylor was a great salesperson. I wasn't quite set on buying yet, but the place had a great vibe
5 rate
Terry of Smithfield 20 Apr 2017
Recently bought a 1993 Cadillac Allante'. My salesperson was Homero, he did everything he could, to make the few things, not quite right, "Right". I would recommend UAX and Homero. Sincerely, Terry
4 rate
Ed W., Broadview, IL 09 Apr 2017
Went in to buy a used 2005 Mercury Mountaineer and was highly satisfied. New sales agent Taylor was phenomenal. When I purchase the car it was dirty however she made it her business to call me in text every other day make sure that I brought the car back in to be detailed. A+ service, A+ Quality, A+... business. Show more
5 rate
Dallas D. 23 Feb 2017
We find it annoying to work with car salespeople who are interested only in the sale, and not in the vehicles they are selling. Fortunately, UAX employs 'car' people. This results in salespeople who care about how well a given vehicle will suit you and your lifestyle. Their showroom selection is ...a testament to their enthusiasm for automobiles which will inspire you on a daily basis. Every car is interesting, and has character. From my initial inquiry through final delivery, R.J. and the entire UAX staff were genuinely friendly, courteous, and efficient. My wife and I were very impressed, and wholeheartedly recommend UAX to anyone in the market for a pre-owned vehicle. Show more
5 rate
Rebecca P., Charleston, SC 20 Feb 2017
Just purchased a vw Jetta. The whole staff was friendly and accommodating. Especially Homero.
5 rate
Jenna22 14 Feb 2017
Overall, had a really great experience with UAE. My mom and I traveled all the way from New England for an Audi we had found on We both appreciate that Omar offered to FaceTime us to show us the car up close. He followed through with everything he said, and he even checked the weather for for our drive home. Upon arrival he had all the paperwork ready, and we had no issues. We were also impressed with the number of high end vehicles all kept nice and clean inside their wear house. Show more
5 rate
Rover Owner 10 Feb 2017
I really cannot say enough about the guys at United Auto Exchange. RJ was my salesman, and I contacted the company through a listing on a major auction site when I saw the listing. The price was extremely fair, the process easy and the vehicle in absolutely stunning condition. It was perfectly de...scribed and exactly matched the photos. They arranged shipping from greater Chicago to Oklahoma City, and it was efficient, on-time and extremely reasonable. Buying a car site-unseen as a retail consumer can be a gamble, but the guys at United Auto Exchange have by loyalty. Show more
5 rate
Angie 03 Feb 2017
I had the privilege of buying a car from Homero Palafox today. He was hands down the best car salesman I have ever encountered. He was accommodating to my needs, and went out of his way to make sure I got the vehicle I wanted. I would highly recommend doing business with him.
5 rate
RPapelera 17 Jan 2017
Homer Palafox was our salesperson. He was great! I didn't feel pressured, he was direct and straightforward. Very pleasant man. I will definitely come back for our next car purchase.
5 rate

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